TRIAX In Touch communication platform launched

A flexible, interactive platform that connects businesses to their customers

TRIAX today announced the launch of TRIAX In Touch, a major new software solution that combines an array of business services in an open, intuitive, centrally managed platform that interacts with any device.

With TRIAX In Touch, businesses can build lasting relationships with customers and improve their loyalty before, during and after point of sale. It delivers diverse entertainment or internet services, information and targeted promotional content to customers and is available on any number of devices including guest TVs, handheld devices, digital signage, interactive kiosks and more – all managed from a single platform.

“TRIAX In Touch is a single system offering infinite possibilities,” says Thorsten Spanka, Chief Sales Officer of TRIAX’s Solutions Business Unit. “Any business, however large or small, can communicate the services their customers want, in the right place at the right time.

“Hotels can use the solution as an online concierge platform, offering guests all manner of services including Video on Demand and High Speed Internet Access,” continues Mr Spanka. “Sports clubs might wish to keep fans up to date with league results, gift shop offers or stadium travel information, as another example. The opportunities are truly endless, with the same coherent interface on every device.”

TRIAX In Touch marks a significant step forward in the Danish technology company’s strategic expansion into integrated solutions for hospitality and related markets. It is the first of its kind to combine services that would traditionally be sourced from multiple suppliers into a single, open platform.

Other key features of TRIAX In Touch include:

  • Revenue-generating opportunities through personalised content and targeted messaging;
  • Customisable content on various touchpoints including digital signage, TVs and customers’ own devices;
  • Open and configurable, with an API for developers to add their own services.

TRIAX In Touch launches today and is available worldwide through standard TRIAX sales channels.

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