TRIAX Partner Programme

Fully supported hospitality solutions

We support you throughout the entire implementation journey – from setup and installation to maintenance and training.

With a TRIAX Service Agreement, TRIAX supports you in operating a professional and profitable business, delivering solutions that are:

  • always up and running
  • always up-to-date with the newest standards
  • always backed-up by the best service and support.

This includes designing, configuring and delivering the hospitality solution. TRIAX also supports you after the solution is delivered and operational through extended warranty, SWAP service on hardware, 24/7 online helpdesk and TRIAX Training Academy with access to training programs or bespoke training sessions.

Partner programme elements:

  • Online Q&As and how-to guides
  • Service & project support
  • Free of charge 30-day installation period with unlimited access to all features and functions
  • TRIAX Training Academy with access to training programs or bespoke training sessions
  • Technical support including 24/7 access to trouble ticket system
  • Extended warranty, SWAP service on hardware and 24/7 online helpdesk
  • Online system and solution backup (configuration, log-files, blueprints, schematics, photos, data, etc. securely saved in our hosted storage centre)
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