Do you need help?

In TRIAX we have an extended online support available for our direct business customers. Please access our MyTriax section directly or discover all our support and service offerings below.

If you have signed a service agreement, you will be able to access extended support functions and services.

If you do not have a login, please register, and we will get back to you shortly.

Unfortunately, online support is not something we can offer TRIAX end consumers. If you are an end customer, we kindly ask you to contact your original point of purchase for advice.

Our support offerings

At TRIAX we offer an ever-expanding range of online support options, including:

Download archive >         How-to videos >

Direct customer offerings (requires login)

  • Create license keys for headends
  • Manage your products
  • Create and follow your support issues
  • Access headend software
  • Access return and repair
  • Access extended self support
  • Access product training
  • Login to My Triax >

Manuals & software?

Download archive Headend software

I need video guides!

Go to our How-to-video library 

Do you need support?

General support Customer support

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